Iberoamerican Journal of Entrepreneurship and Small Business 2022-09-01T00:00:00-03:00 Dennys Eduardo Rossetto Open Journal Systems IBJESB | Iberoamerican Journal of Entrepreneurship and Small Business is a iberoamerican scholarly journal in the field of small business and entrepreneurship studies. The journal's aim is to publish original papers, which contribute to the advancement of the field of entrepreneurship. It publishes conceptual and empirical papers mainly for the interest of scholars, consultants, academicians and public policy makers. Association between satisfaction and performance in franchise networks: a study from the perspective of correspondence analysis 2022-03-14T16:53:53-03:00 Thalia Rodrigues Viana Ana Cláudia Azevedo Rafael Morais Pereira <p><strong>Objective</strong>: to analyze the associative relationship between the performance of franchise networks and the level of satisfaction of franchisees, under the hypothesis that the level of satisfaction of franchisees has a positive association with the performance of the network. <strong>Methodology/approach</strong>: operationally, descriptive and documentary research with a quantitative approach was carried out in 106 Brazilian franchise networks from 12 different sectors comprising 20,261 franchised units. The data, referring to the fiscal year 2019, were compiled from yearbooks edited and audited by the Brazilian Franchising Association and Serasa Experian (PEGN). The categorical variables used in the research were: (i) network performance, (ii) franchisee satisfaction, (iii) network age, (iv) network size, and (v) franchise rate. <strong>Main results</strong>: through descriptive statistics and application of the exploratory technique of Correspondence Analysis, the study results confirm that the franchisee's satisfaction has a positive association with the network performance. <strong>Theoretical/ methodological contributions</strong>: these results contribute to the robustness of scientific research on franchising, specifically in the field of study on the relationship between franchisor and franchisee. <strong>Relevance/originality</strong>: this study empirically validates an association proposed in the literature involving satisfaction and performance in the context of franchises. <strong>Social/management contributions</strong>: this study also offers managerial input by reinforcing the importance of franchisors supporting their franchisees.</p> 2022-09-09T00:00:00-03:00 Copyright (c) 2022 Iberoamerican Journal of Entrepreneurship and Small Business The evolution of the local innovation agents (ALI) program methodology and its contribution to the innovation management at Medicatriz Dermocosmetics 2021-05-17T12:04:44-03:00 Lívia Luize Marengo Allan Nunes Soares Henrique Rafael da Silva Romão Davi Lucas Arruda de Araújo Silvia Novaes Zilber <p><strong>Objective</strong>: evaluate the influence of participation in cycles of the ALI Program in the innovative ambience of Medicatriz Dermocosmetics from 2013 to 2020. <strong>Investigated context</strong>: the basis of the ALI Program methodology was defined by eight premises: concrete results; use of indicators; results for Sebrae and the innovation ecosystem; involvement of the company's team; collective construction of solutions; tools; companies motivated to innovate; and ALI as a facilitator to overcome the dilemma of having a good creative potential, but without converting into innovations that provide increased sales. <strong>Intervention</strong>: adopt mechanisms to solve the diagnosed problems, some interventions of open innovation, co-creation, branding, ethnographic research, current customer, and employee satisfaction were proposed for each cycle of participation. <strong>Results</strong>: in the first cycle, eleven new products were launched using nanotechnology and sensory transversality; in the second, there was a sub-category of customers and humanized projects for customers, employees, and social circles; in the third, remodeling of workshops, creation of paid courses, school visits, supervised internship, and advanced support; and in the fourth, a model for recognizing employees was created. <strong>Conclusion</strong>: the promotion of the continued practice of innovation actions in small companies and contributions to Medicatriz permeated the four dimensions of innovation. The company understands that investment in human development increases the chances of organizations becoming productive and engaging for their employees, suppliers, and customers.</p> 2022-09-21T00:00:00-03:00 Copyright (c) 2022 Iberoamerican Journal of Entrepreneurship and Small Business An analysis of international scientific production on business accelerators from 1990 to 2019 2021-05-03T18:12:30-03:00 Matheus Eurico Soares de Noronha Cristina Doritta Rodrigues Leonardo Reis Longo Ilan Avrichir <p><strong>Purpose:</strong> This research aims to develop an overview of the scientific articles on “Business Accelerators”, mapping the academic contributions already made, organizing and systematizing them to show the state of the art of the phenomenon of acceleration of startups. <strong>Design/methodology/approach: </strong>The methodological approach is qualitative, and the method used is a descriptive systematic literature review. Data were collected on the Scopus and Web of Science databases, between 1990 and 2019. Data collection presented a sample of 403 articles that, after applying exclusion criteria, consolidated into 95 articles. <strong>Originality/value: </strong>Considering the wide spread of business accelerators in the world, the systematization of the literature made it possible to present the supporting pillars of the accelerators, which allows for an advance in the study of the subject and facilitates the foundation for conducting future research that can also use the suggestions of research carried out. <strong>Findings: </strong>The results show the acceleration processes, consolidated in a structural acceleration model that is based on four pillars decomposed into eight processes worked by organizations, from the definitions in the literature. <strong>Research, Practical &amp; Social implications: </strong>The main theoretical contribution is the presentation of the structural acceleration model, followed by the panorama of international publications in the area and identification of new opportunities for future research in the area of ​​entrepreneurship and innovation.</p> 2021-12-31T00:00:00-03:00 Copyright (c) 2021 Matheus Eurico Soares de Noronha, Cristina Doritta Rodrigues, Leonardo Reis Longo, Ilan Avrichir